FAQ

General Questions

Can I make a custom card request?
Yes - but for minimum orders of 25 cards or more for any specific style. Otherwise, suggestions are always welcome!

 

Shipping & Delivery

How will my order be shipped?
Depending on your location and address type we will ship your order via the U.S. Post Office, UPS or Fed Ex.

How Long will it take to receive my purchase?
Most orders ship within 2 business days. We reserve the right to request signature delivery on any order. We ship from South Florida and transit time varies between 2-5 business days for most deliveries.

Will I receive a tracking number/confirmation for my shipment?
Single card orders are shipped with no tracking. For orders of 2 or more cards, your tracking number will be emailed to you as soon as your item ships.

Why doesn't my tracking number show updated information? Did it actually ship?
Yes.  If you received a tracking number your order actually shipped. It can occasionally take up to 48 hours for the tracking websites to update properly.  If it hasn't updated in that time, let us know and we can dig deeper for you.


How much is shipping?
Many of our items have free shipping, but items that do not will ship for a flat rate shown at checkout for your entire order.   Shipping on orders of $50 or more is always free to the continental United States.