Depending on your location and address type we will ship your order via the U.S. Post Office, UPS or Fed Ex.
How Long will it take to receive my purchase?
Most orders ship within 2 business days. We reserve the right to request signature delivery on any order. We ship from South Florida and transit time varies between 2-5 business days for most deliveries.
Will I receive a tracking number/confirmation for my shipment?
Single card orders are shipped with no tracking. For orders of 2 or more cards, your tracking number will be emailed to you as soon as your item ships.
Why doesn't my tracking number show updated information? Did it actually ship? Yes. If you received a tracking number your order actually shipped. It can occasionally take up to 48 hours for the tracking websites to update properly. If it hasn't updated in that time, let us know and we can dig deeper for you.
How much is shipping?
Many of our items have free shipping, but items that do not will ship for a flat rate shown at checkout for your entire order. Shipping on orders of $50 or more is always free to the continental United States.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email info@academgames.com with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1-5 business days.
Our support team is always happy to guide you at any step!
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
The customs value is made up of:
the price paid for the goods,
the insurance cost,
the shipping cost.
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